Shenzhen Government Online
More flights are now pet-friendly
From: Shenzhen Daily
Updated: 2025-07-03 11:07

As demand for pet-friendly travel grows, China Southern Airlines expanded its “Pets in Cabin” service on July 1 to 10 additional domestic airports in cities including Shenyang, Changchun, Wuhan, Changsha, Nanning, Zhengzhou, Guiyang, Chongqing, Hangzhou, and Shanghai (Shanghai Pudong). The service now covers over 200 direct flights.


The airline launched the service, which allows pets to stay with their owners in the cabin, on the Guangzhou-Shanghai Hongqiao route in December last year before expanding it in April to seven other cities, including Shenzhen.


Service upgrades now permit up to four pets per flight, double the previous limit. Additionally, a ban on short-nosed dogs and cats has been lifted. Muzzles are required for dogs only, and they must wear them the entire journey.


Passengers must book via the airline’s app or mini-program at least six hours in advance. Before boarding, they are required to groom their pet and prepare a properly sized carrier with essential supplies. Onboard, they can either place their pet under a seat or purchase a separate one.


Proof of rabies vaccination and an Animal Health Certificate issued by a government-approved veterinarian or animal quarantine agency are required.


Shenzhen Airlines also launched a “Pets in Cabin” service March 31 for domestic, non-stop flights from Shenzhen (economy class only). Passengers must be 18 or older and are limited to one small dog or cat each, with a maximum of two pets allowed per flight.


In 2024, the Shenzhen Bao’an International Airport opened China’s first dedicated pet lounge, where traveling pets can wait for their flights in comfort. 


The 210-square-meter lounge is equipped with a comprehensive system that provide 24-hour monitoring of temperature, humidity, PM2.5 and PM10 levels, and ammonia. 


Each pet is provided with a separate space, and a pet entertainment space has also been set up.


-