Step 1: Customs Inspection and Stamp
Location: Customs Inspection Point, 2nd Floor of the Joint Inspection Building, Exit Hall, Wenjindu Port, Luohu District, Shenzhen City, within the Customs Control Area.
Customs business hours: Monday to Sunday, 9:00-21:00
Step 2: Tax Refund Service by Guangdong Huaxing Bank
Location: Guangdong Huaxing Bank Counter, restricted area of the Exit Hall, 2nd floor, Joint Inspection Building, Wenjindu Port, Luohu District, Shenzhen.

Tax Refund Point business hours: Monday to Sunday, 9:00-21:00