Shenzhen Government Online

Operating instructions

For the purposes of carrying out the important decisions of the CPC Central Committee and the State Council on cultivating and developing the housing rental market, sticking to the concept that “housing is for living in, not for speculation,” and moving faster to put in place a housing system that ensures supply through multiple sources, providing housing support through multiple channels and encouraging both housing purchase and renting so as to meet the housing needs of all citizens, in the work plan on cultivating and developing the housing rental market, the CPC Shenzhen Municipal Committee and the People’s Government of Shenzhen decided to authorize the Shenzhen Municipal Housing and Construction Bureau to develop a unified housing rental supervision and service platform (hereinafter referred to as the rental platform) for the whole city, which provides the public with “one-stop” services for online housing rental. Aimed at “Internet + rental service + public service” and with the principles of “benefiting the people and being safe and efficient,” the rental platform covers all kinds of housing resources, includes all public services, and makes online contract completion easier and rental supervision more transparent. Utilizing cloud computing, Internet of Things (IoT), artificial intelligence (AI), and other technologies, the rental platform collects “data,” connects to “ intelligence,” and leads toward a new era of good faith rental.



Users can access the platform through any of the following port

Open the official website of the Housing and Construction Bureau of Shenzhen Municipality (http://zjj.sz.gov.cn/) and select “政务服务”> “热门服务”> “深圳住房租赁监管服务平台” to access the platform.


 On WeChat, search the public account “深圳智慧租房” and select “租赁平台-租赁平台” to access the platform.

  • Login/registration

    New users need to register on the platform before using the platform services; registered users need to log in to the platform.

    Registration: Access the platform, select “我”, select “注册”, enter the mobile phone number, select the user agreement, get the SMS verification code, enter the verification code, and complete the registration.

  • Login

    Access the platform, select "我", select " 登录", enter the mobile phone number, select the user agreement, get the SMS verification code, enter the verification code, and complete the login.



  • Real-name authentication

    Users who want to conduct leasing transactions on the platform need to establish face recognition and personal identity authentication with the public security system on the platform before transactions. After face recognition is established, users can log in to the platform by face scanning.

    Real-name authentication steps:

    Access the platform, select “我”, select Identity Authentication, select Quick Authentication, upload ID card pictures (front/back), select “下一步”, record an identity authentication video using the front-facing camera, pass the verification, and complete the authentication.

  • Operation

    After real-name authentication, users can use all rental services and public services available on the platform.

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