Shenzhen Government Online
Urban Navigation
From: Shenzhen Government Online
Updated: 2019-07-04 18:07

Exit-entry Administration for Foreigners

Shenzhen issues visas to foreigners to allow temporary visits, and green cards for permanent stays. Information regarding exit-entry issues concerning foreigners can be obtained through:

1. Website of the exit-entry administration division under the Shenzhen Municipal Public Security Bureau:

2. Inquiry hotlines: 84465490

3. A visit to the exit-entry administration office: 4016 Jiefang Road, Luohu District, a five-minute walk from Grand Theater Metro Station

Hours: 9 a.m.-12 p.m.; 2-6 p.m.

Foreign Affairs Service

Foreign Affairs Office of the Shenzhen Municipal People’s Government

Add: 2/F, Zone C, Civic Center, Fuzhong Road 3, Futian District, Shenzhen

Tel: (86-755) 88125976

Fax: (86-755) 88102526

Post code: 518035


Useful Numbers

Police: 110

SMS message to police: 0755110

Medical emergency: 120

Traffic accidents: 122

Directory inquiries: 114

The Shenzhen Municipal People’s Government hotline: 12345

Consumers’ complaint hotline: 12315

Office of Port of Entry and Exit: 83394325

Shenzhen Airport: 23456789

Official Information

Shenzhen Government Online:

English web portal:

English services WeChat account:


Shenzhen English news services WeChat account:


Ticket Service

E-ticket center of Shenzhen Railway Station: 95105105

Shenzhen Airlines: 95361

China Southern Airlines: 95539

Shekou Ferry Terminal, Hong Kong and Macao lines: 26691213

Shekou Ferry Terminal, domestic lines: 26695600

Long-distance buses (Luohu, Futian, Nanshan, Yantian, Donghu, Airport, Huanggang, Shenzhen North Railway): 95000

Yinhu Bus Station: 96511

Transport Service

Shenzhen Bus Group: 83161116

On-call taxi service: 96511, 83906888

Shenzhen Metro: 88960600


Hilton Shenzhen Futian Add: 1003 Shennan Boulevard, Futian District Tel: (86-755) 21308888

Shenzhen Wuzhou Guest House Add: 6001 Shennan Boulevard, Futian District Tel: (86-755) 82938000

JW Marriott Shenzhen Add: 6005 Shennan Boulevard, Futian District Tel: (86-755) 22698888

ShenzhenAir International Add: 6035 Shennan Boulevard, Futian District Tel: (86-755) 88819999

The Langham, Shenzhen Add: 7888 Shennan Boulevard, Futian District Tel: (86-755) 88289888

Grand Mercure Oriental Ginza Shenzhen Add: Zhuzilin, Shennan Boulevard, Futian District Tel: (86-755) 83500888

Grand Skylight Hotel Shenzhen Add: 3024 Shennan Road Central, Futian District Tel: (86-755) 33969898

Shanghai Hotel Add: 3032 Shennan Road Central, Futian District Tel: (86-755) 83365288

Marco Polo Shenzhen Add: Temeisi Plaza, Fuhua Road 1, Futian District Tel: (86-755) 82989888

The Ritz-Carlton, Shenzhen Add: 116 Fuhua Road 3, Futian District Tel: (86-755) 22222222

Four Seasons Hotel Shenzhen Add: 138 Fuhua Road 3, Futian District Tel: (86-755) 88268700

Futian Shangri-La, Shenzhen Add: 4088 Yitian Road, Futian District Tel: (86-755) 88330888

Lafonte International Hotel Shenzhen Add: Jingtian Road East, Futian District Tel: (86-755) 83055555

The Pavilion Add: 4002 Huaqiang Road North, Futian District Tel: (86-755) 82078888

Four Points by Sheraton Shenzhen Add: 5 Guihua Road, Futian Free Trade Zone, Futian District Tel: (86-755) 83599999

Sheraton Shenzhen Futian Hotel Add: Great China Exchange Square, Fuhua Road, Futian District Tel: (86-755) 83838888

Golden Central Hotel Shenzhen Add: 3037 Jintian Road, Futian District Tel: (86-755) 23993333

Grand Skylight Garden Hotel Shenzhen Add: Chengshi Building, Tianmian, Futian District Tel: (86-755) 82816666

Shangri-La Hotel, Shenzhen Add: 1002 Jianshe Road, Luohu District Tel: (86-755) 88284088

Sunshine Hotel Add: 2001 Jiabin Road, Luohu District Tel: (86-755) 82233888

The Panglin Hotel Shenzhen Add: 2002 Jiabin Road, Luohu District Tel: (86-755) 25185888

Grand Hyatt Shenzhen Add: 1881 Bao’an Road South, Luohu District Tel: (86-755) 82661234

999 Royal Suites & Towers Add: 1001 Shennan Road East, Luohu District Tel: (86-755) 25130999

The St. Regis Shenzhen Add: 5016 Shennan Boulevard East, Luohu District Tel: (86-755) 61280288

Hilton Shenzhen Shekou Nanhai Add: 1177 Wanghai Road, Nanshan District Tel: (86-755) 21628888

Novotel Shenzhen Bauhinia Add: 2002 Qiaocheng Road East, Nanshan District Tel: (86-755) 82829966

Nanhai Hotel Add: 1 Gongye Road 1, Nanhai Boulevard, Shekou, Nanshan District Tel: (86-755) 26692888

Fraser Place Add: 1033 Nanhai Boulevard, Shekou, Nanshan District Tel: (86-755) 26883333

Holiday Inn Shenzhen Donghua Add: 2307 Donghua Park, Nanhai Boulevard, Nanshan District Tel: (86-755) 86193999

The Westin Shenzhen Nanshan Add: 9028 Shennan Boulevard, Nanshan District Tel: (86-755) 26988888

InterContinental Shenzhen Add: 9009 Shennan Boulevard, Nanshan District Tel: (86-755) 33993388

Seaview Gleetour Hotel Shenzhen Add: 3-5 Guangqiao Street, Overseas Chinese Town, Nanshan District Tel: (86-755) 26602222

The Venice Raytour Hotel Shenzhen Add: 9026 Shennan Boulevard, Nanshan District Tel: (86-755) 26936888

South China Harbor View Hotel Add: 18 Nanxin Road, Nanshan District Tel: (86-755) 26088736

Kempinski Hotel Shenzhen Add: Haide Road 3, Houhaibin Road, Nanshan District Tel: (86-755) 88888888

Century Kingdom Hotel Add: Baige Road, Buji, Longgang District Tel: (86-755) 89969999

Nan’ao Hotel Add: Shuitousha, Nan’ao Township, Longgang District Tel: (86-755) 84428666

The Pavilion Longgang Add: 168 Dayun Road, Longgang District Tel: (86-755) 89899888

Sheraton Dameisha Resort Shenzhen Add: 9 Yankui Road, Dameisha, Yantian District Tel: (86-755) 88886688

Kingkey Palace Hotel Add: 90 Yankui Road, Dameisha, Yantian District Tel: (86-755) 82688888

Airland Hotel Add: 8 Yanmei Road, Dameisha, Yantian District Tel: (86-755) 25062299

Interlaken OCT East Shenzhen Add: OCT East, Dameisha, Yantian District Tel: (86-755) 88883333

Hengfeng Haiyue International Hotel Add: Xincheng Plaza, Zone 80, Baocheng, Bao’an District Tel: (86-755) 27922222

JW Marriott Shenzhen Bao’an Add: Intersection of Baoxing Road and Haitian Road, Bao’an District Tel: (86-755) 23238888